300
16 Hours
10 Lessons
Intermediate
By Q H M
300
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce.
Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on.
In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
Understanding conversational leadership and how meaningful dialogue can strengthen leadership, relationships, and organizational performance.
Developing active listening, interpersonal communication, and the skills required to create purposeful and engaging conversations.
Exploring Intimacy, Interactivity, Inclusion, and Intentionality to create more open, connected, and effective organizational communication.
Defining purpose, developing powerful questions, involving stakeholders, and creating conversations that generate insight and alignment.
Applying appreciative inquiry, building common ground, encouraging diverse perspectives, and using conversation to support innovation and positive change.
Using the World Café approach to facilitate collaborative dialogue, connect ideas, generate collective insights, and translate conversations into meaningful action.
This course is specifically designed for senior and middle managers, department heads, team leaders, HR and L&D leaders, change and transformation professionals, facilitators, and project leaders who regularly lead strategic discussions, team conversations, workshops, or cross-functional initiatives. It is particularly valuable for leaders who need to build alignment, engage stakeholders, navigate change, encourage collaboration, and turn complex conversations into shared understanding and purposeful action.
“What I enjoyed most about this course was how much it made me reflect on the way I communicate as a leader. I realized that sometimes the most powerful thing you can do is listen, ask the right question, and give others the space to be heard. I came away with practical ideas I could use straight away, but also with a different perspective on leadership — one that feels more human, inclusive, and connected.”
