Time

24 Hours

Modules

30 Lessons

Level

Intermediate

Certificate

By Q H M

Course Overview

At its core, leadership means setting goals, lighting a path, and persuading others to follow. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.

After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had. You will understand the management challenge and the new functions of management, discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile. As well as explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success.

Learning Objectives

  • Define your role as a manager and identify how that role differs from other roles you have had

 

  • Understand the management challenge and the new functions of management

 

  • Discover how you can prepare for and embrace the forces of change

 

  • Identify ways to get you and your workspace organized and get a jump on the next crisis

 

  • Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager

 

  • Enhance your ability to communicate with others in meetings and through presentations

 

  • Create an action plan for managing your career success

Course Outline & Major Topics

  • Personal Mastery & Leadership Mindset

    Developing self-awareness, personal vision and values, challenging mental models, and strengthening lifelong learning habits.

  • Building High-Performing Learning Organizations

    Creating shared vision, encouraging team learning, applying systems thinking, and developing a culture of continuous improvement.

  • Leadership Excellence & Trust

    Exploring leadership styles, servant leadership, the five leadership practices, trust-building, influence, and the transition from managing to leading.

  • Leading People & Managing Change

    Navigating organizational change, managing performance, coaching through conflict, strengthening relationships, delegating effectively, and handling difficult situations.

  • Strategic Thinking & Management Effectiveness

    Applying problem-solving, SWOT analysis, strategic planning, time management, decision-making, and effective meeting management.

  • Communication & People Development

    Delivering constructive feedback, understanding learning and thinking styles, mastering body language and presentations, and creating actionable personal development plans.

Who Should Attend?

Professionals who want to move beyond managing day-to-day operations and develop the mindset, skills, and confidence to lead people, influence change, and build high-performing, learning-focused teams.

This course is designed for middle and senior managers, department heads, team leaders, functional managers, emerging leaders, and professionals preparing for broader leadership responsibilities. It is particularly valuable for those responsible for leading teams, managing performance, driving change, developing people, and translating organizational strategy into action.

FAQ

This course will be delivered as a self-paced e-learning module.
Our online courses are delivered in English.
All our online courses are accredited by the KHDA.
For multiple employee e-learning programs please contact us.
No, our online e-learning courses can be taken without prior pre-requisites.
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.

Reviews

“What I valued most about this course was how much it made me reflect on the kind of leader I want to be. It wasn’t just about leadership techniques — it helped me understand my own strengths, how I influence others, and where I could improve. I came away with practical tools for leading change, building trust, developing my team, and handling difficult situations with more confidence. More importantly, I left feeling genuinely motivated to become a better leader.”

Mohammad A. Assistant Manager-Customer Experience
Online learning

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