300
16 Hours
13 Lessons
Intermediate
By Q H M
300
Coaching is based on a partnership that involves giving employees support, along with giving them challenging opportunities. Knowing how and when to coach is an essential skill that can benefit both you and your organization.
This course defines coaching and gives participants the opportunity to assess theirstrengths and opportunities as a coach. It will also outline several items that should be in every coach’s toolkit, and look at a coaching model that will help trainees get tangible results.
In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
Understanding the purpose, differences, benefits, and key principles of effective coaching and mentoring.
Developing interpersonal communication, active listening, effective questioning, probing, and responding to individual needs.
Recognizing different learning preferences and applying adult learning principles to create more effective coaching experiences.
Delivering constructive feedback, using coaching tools, and helping individuals recognize the benefits and consequences of their choices.
Applying a structured coaching model to establish SMART goals, assess current reality, identify challenges, and determine the best way forward.
Addressing common coaching difficulties, agreeing on actions, maintaining accountability, tracking progress, and supporting continuous development.
It is particularly valuable for professionals who want to strengthen their coaching conversations, provide more effective feedback, motivate their teams, and support individuals in achieving meaningful development goals. The course equips participants with practical tools to build confidence, encourage accountability, and create a culture of continuous learning and high performance.
“This course completely changed the way I approach coaching conversations with my team. I learned to listen more, ask better questions, and guide people toward finding their own solutions rather than simply giving them the answers. The practical tools around feedback and goal setting were especially useful. I left feeling more confident as a leader and better equipped to develop, motivate, and bring out the best in others.”
