150
8 Hours
26 Lessons
Intermediate
By Q H M
150
Success as a manager can often depend on how well your team operates. Problem solving methods, conflict resolution skills, action planning tools, self-assessment techniques, and an understanding of team development theory can give a team the boost that they need to become a high-performing unit.
After you complete this course, you will be able to: identify different types of teams, build teamwork by recognizing and tapping into the 12 characteristics of an effective team, promote trust and rapport by exploring team player styles and how they impact group dynamics, recognize the key elements that move a team from involvement to empowerment and how to give these elements to a team, develop strategies for dealing with team conflict and common problems, and understand how action planning and analysis tools can help a team perform better.
Exploring evolving organizational structures, different types of teams, team norms, and the foundations of effective teamwork.
Understanding the stages of team development, the TORI model, and the key characteristics of successful, high-performing teams.
Building open communication, strengthening trust, managing relationships, reaching consensus, and encouraging constructive disagreement.
Clarifying roles and responsibilities, understanding different team-player styles, and developing effective shared leadership.
Applying lateral thinking, creative techniques, structured problem-solving, and practical strategies for managing team conflict.
Using SWOT analysis, leadership interventions, planning tools, and actionable team improvement plans to strengthen performance and achieve shared goals.
It is particularly valuable for those looking to strengthen team dynamics, build trust, improve communication, manage conflict, and create greater alignment around shared goals. The course also benefits professionals preparing for leadership responsibilities who want practical tools to build more engaged, collaborative, and high-performing teams.
“This course helped me understand my team in a completely different way. I became much more aware of how different personalities, communication styles, and expectations can affect performance. The practical exercises around trust, conflict, problem-solving, and team roles were especially useful. I came away with simple, practical ideas I could apply immediately to improve collaboration, strengthen relationships, and help my team work more effectively together.”
